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So if I didn't complete the verification on time, I now won't be able to do it and get my account unlocked without contacting support? The thing is, I created an account and didn't have time to delve into the further creation and passing of the verification. Today I log in, and it says - complete the verification. Well, I did so and received a positive result. But at the next step, I see - your account is still blocked, submit an appeal. Is this normal? Or could there be some other reason for the blocking? And how can I find out? My domain https:// cozy.com.ua might have something wrong with the site? Although Google says everything is fine, I've been running ads on it without any problems for 10 years.
Managing permissions and login credentials to access Microsoft Advertising accounts
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Yes, it’s normal. Even if verification passed, the block can remain until support reviews and clears it. Best option is to submit the appeal—only they can confirm the reason and unlock your account.
I had tried submit an appeal and today got answer : Appeal Case Closed: Suspension Upheld
dont know what can i do else =(