Managing permissions and login credentials to access Microsoft Advertising accounts
Hello 제형 유,
Thank you for using our Microsoft Advertising Learn Q&A Platform!
I'm glad you've managed to successfully complete AIV. It seems that you're now struggling with account suspension. I will be happy to assist you further in English. Please note that we currently only offer English support on our social media channels and on our Learn Q&A platform. For Korean support, please explore your options here.
Generally, there could be a number of reasons why our system would suspend an account. For security reasons, we are unable to provide exact details on why an account has been suspended, but I've compiled a list below of the most common areas where accounts may be out of compliance with our advertising policies. Please see a list of important policies below to ensure you are following them.
- General ad requirements
- Restricted content
- Product ads policies
- Ad extensions policies
- Disallowed content
Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out!
I hope the information provided here will at least partly answer your question. If you have any additional questions please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me so that I can begin the investigation on my end.
Kind regards,
Vahid | Microsoft Advertising Support Specialist | 800-518-5689