HOW TO KEEP STATUS FROM CHANGING

Hi @Matthews, Sheila A,

Welcome to the Microsoft Q&A forum.

Thank you for contacting us. I would like to provide you with the following information:

I understand that you set your Microsoft Teams status for 2 hours. However, after a period of time or when certain actions occur (for example: shutting down your computer, opening Teams on another device, joining a call or meeting, the system automatically locking the screen, etc.), Teams may automatically change your status.

This is the default behavior of Microsoft Teams.

Teams is designed to detect user activity and automatically update status. The following actions may override the “Busy” status (or any manually set status):

• Receiving or joining a call/meeting: The status will change to “In a call” or “In a meeting.”
• Sharing your screen or presenting: The status will change to “Presenting.”
• Enabling “Do Not Disturb” mode: This status has a higher priority and will override the “Busy” status.
• Leaving the computer idle (Away/Idle): After a period of no keyboard or mouse activity, Teams may automatically switch the status to “Away,” regardless of the status you previously set.

I understand that this behavior may cause some inconvenience during your use of Microsoft Teams. In this case, I recommend sharing your experience with the Microsoft Teams product development team through Microsoft’s official Feedback Portal: https://feedbackportal.microsoft.com/feedback/

After accessing the portal, you can submit your feedback regarding this behavior. When feedback receives a high level of interaction, it helps the Teams development team better understand real customer experiences and needs.

I hope this information is helpful.

If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

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In Microsoft Teams, your status may not stay on Busy for the duration you set due to several factors that can override your manual status settings. Here are some possible reasons:

1. Automatic Status Changes: Teams automatically adjusts your status based on activity. If your computer goes inactive or if you lock your screen, your status may change to Away after a few minutes.
2. Device Activity: If you are logged into Teams on multiple devices, the device where you were most active will determine your presence. If you are active on another device, it may affect your status.
3. Manual Overrides: If you manually set your status to something less available than Busy (like Do not disturb), it will override the Busy status.
4. Duration Settings: If you do not set a duration for your manual status, it may revert to the automatically calculated status after a certain period.

To ensure your status remains as you set it, make sure to stay active on your device and check that no other actions are overriding your manual settings.

References:

• User presence in Teams
• The correct presence status isn't reflected in Teams