Using Microsoft Teams on macOS, including installation, features, and compatibility
Hello @Stephen Holmes
Welcome to the Microsoft Q&A Community!
Before I proceed, I want to reconfirm exactly which feature you’re using: Are you mirroring your iPhone screen to your Mac from the Teams app on your iPhone (that is, you join the meeting on iPhone, tap “Share” > “Share screen,” and expect your iPhone screen to appear on your Mac/meeting)?
If yes, please note that this workflow depends on Apple’s iOS screen broadcasting/AirPlay stack and how macOS receives/renders it. Microsoft Teams does not control that mirroring pipeline; if the mirrored video is blank/black at the OS level, Teams will display it the same way. Apple’s guidance confirms AirPlay/screen mirroring can fail or show blank video unless devices are updated, on the same Wi‑Fi, and properly configured. In such cases, the correct escalation is to Apple Support.
Next actions if this is the scenario you mean:
- Test mirroring outside Teams (mirror iPhone to the Mac or a TV first). If it’s already blank there, it’s an iOS/macOS mirroring issue and should be handled by Apple Support.
- Ensure iPhone and Mac are fully updated, on the same Wi‑Fi, AirPlay & Continuity are enabled on iPhone, then restart both devices and retry.
If it persists, please contact Apple Support with your device models, OS versions, and the time of the failure so they can review logs.
Let me know how it goes on your end of it you mean another feature, I am happy to clarify.
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