Hi Kiki Julia Smith,
Just checking in to see whether the issue has been resolved or let me know if you need any further assistance from my side.
If you found the answer helpful, selecting Accept Answer would be greatly appreciated. 😊
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi there,
My computer has crashed two or three times today, and the only recent change I can think of is installing the latest Windows 11 updates. The system doesn’t stay on the error screen long enough for me to read the full message. It briefly freezes, then switches to a black screen showing “0%” at the top, and at the bottom it references something about a “Kernel Stop” error. However, it restarts too quickly for me to capture the exact details.
I suspect the issue may be related to either the 2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 (KB5066131) or the 2025-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5066835, build 26100.6899). I installed both updates, restarted the computer, and then shut it down for the night. The crashes started the next day after turning it back on.
Any suggestion would be appreciated!
Hi Kiki Julia Smith,
Just checking in to see whether the issue has been resolved or let me know if you need any further assistance from my side.
If you found the answer helpful, selecting Accept Answer would be greatly appreciated. 😊
I am having the same issue with my build
Ultra 9 285k
Msi z890 tomawk
32gb 6400mt running no xmp at 5600mt
Rtx 5080
Nvme 990 evo 2tb
1000W PSU
UPS UP TO 1500W
Have to run bois with no changes like x m p or intel boost s200 mode for it not to crash.
I thoght it was hardware but i replaced everything. but nvme an i checked that to. Note that everything is stock settings no xmp or any changes fresh out box it is running. But if i turn any settings in bois like xmp it crashes. It just started one day ago and this issue was on a running for about 15 or 20 days no issues then it started crashing so i replaced parts and fresh copy of windows same issue had found running just base settings doest crash for now.
Replace with exact exact same parts. Fresh windows.
Log codes
0xc0000035 this code is when it shuts down. Using event viewer.
Feb 24th: I was with a client and the update was announced so I did the update. It took us an hour to restore the system to a point before the Windows Update. It was a Dell computer but the restoration was done by the Windows Restore App. Somehow it started during a restart and we managed to choose it.
So I went home and I thought that the problem was related to the client's PC. When the update announced itself on my PC (the exact same Dell model as the client's) I decide to start the update. Big mistake. It got into an update loop, endlessly restarting all by itself. In face it announced that something went wrong and it would now restart. Eventually I found an article that suggested I remove all devices from the PC (except keyboard and mouse), disconnect power, then reconnect power, and hit F12 during power up. Then invoke Dell's Support software. Although I got to the Dell software it could not restore the system. Eventually I tried using the Windows Restore Software and that worked. It restored the system to the state before Feb 23rd. I immediately paused automatic overnight updates and called the client and had her do the same. I then checked the Dell Software for updates to the system (some theory that out of date pieces of the system were the cause) and there were no Dell updates available. By the way it took several hours to restore the system to functionality.
Hi Kiki Julia Smith,
The “Kernel Stop” error you mentioned is typically associated with a critical system fault, and the fact that the system restarts too quickly suggests a Windows bugcheck (commonly referred to as a Blue Screen).
As a first step, I recommend checking the Reliability Monitor (Control Panel > Security and Maintenance > Reliability Monitor) or the Event Viewer under System logs to capture the exact stop code. This will help confirm whether the issue is tied to the recent cumulative updates (KB5066131 or KB5066835). If the crashes began immediately after those updates, you can temporarily uninstall them via Settings > Windows Update > Update history > Uninstall updates to see if stability is restored.
It’s also important to ensure that all device drivers, especially graphics and storage drivers, are up to date, as outdated drivers often trigger kernel-level errors after major updates. Running sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth can help repair any corrupted system files introduced during the update process.
If the crashes persist, I recommend enabling automatic memory dump collection (System Properties > Startup and Recovery) so you can capture a dump file for deeper analysis. This will allow us to pinpoint whether the fault lies in the update itself or in a third-party driver.
In some cases, performing a clean boot (disabling non-Microsoft services) can help isolate whether background applications are contributing to the instability.
I hope these steps give you a clear path forward to stabilize your system. If you find this answer helpful, please consider clicking Accept Answer so others can benefit too 🙂.
Jason.
It sounds like you are experiencing a system crash related to a kernel stop error after installing recent Windows 11 updates. This type of issue can occur due to various reasons, including compatibility problems with the updates or conflicts with existing drivers or software on your system.
Here are a few steps you can take to troubleshoot the issue:
If the problem continues after these steps, you may want to seek further assistance from Microsoft support or community forums where others may have experienced similar issues.
References: