Need help with Teams

Dear @Mark Brenner,

Thank you for contacting the Microsoft 365 Q&A Forum Community Support team. I understand how frustrating it is when technical hurdles prevent your team from collaborating smoothly, especially after multiple attempts to resolve them. 

I have outlined the specific steps to address your two core issues regarding meeting bypass settings and Gmail integration below. 

Step 1: Allowing meetings to start without the host 

The message "Someone will let you in" occurs because the Lobby is enabled. To allow participants to join and start the meeting without the host present, you must adjust the Meeting Options: 

1. Create your meeting in Teams or via the Google Calendar add-on. 
2. Open the meeting invite and click on Meeting Options (or Edit > Meeting Options > Meeting access). 
3. Set "Who can bypass the lobby?" to Everyone. 
4. Toggle "Allow participants to join before host" to Yes.
5. Click Save.

Note: If these options are greyed out, your organization's IT Admin may have restricted this at the tenant level for security reasons. 

Step 2: Installing the Microsoft Teams Add-on for Google Calendar 

Since you are using Gmail, you can schedule Teams meetings directly from your Google Calendar by following these steps: 

1. Go to the Google Workspace Marketplace 
2. Search for and install the Microsoft Teams Meeting add-on. 
3. Open your Google Calendar. On the right-hand sidebar, click the Teams icon. 
4. Sign in with your Microsoft 365 work account credentials. 
5. Now, when you create a new event in Google Calendar, you will see an option to "Add Microsoft Teams Meeting." 

For more details, refer to: Set up calendar syncing between Google Workspace and Microsoft Teams - Microsoft Teams

Set up Microsoft Teams in your small or medium business - Microsoft Teams | Microsoft Learn 

Step 3: Regarding Screensharing and Direct Support 

I understand you've been working with third-party technicians, and I sympathize with the confusion this causes. As a Community Support Coordinator, I provide technical guidance and official documentation through this forum. I do not have the technical capability to conduct remote screen-sharing sessions.

If you need direct guidance to verify your setup, I recommend asking your IT Administrator to log into the Microsoft 365 Admin Center. From there, they can open a formal Support Request. A Microsoft Support Engineer can then schedule a meeting to provide detailed instructions on how you can perform the necessary steps.

I hope this clarifies the situation. Please let me know if you have any further questions.

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