Company Account Login Issues

此答案為自動翻譯，因此可能包含語法錯誤或不常用的表達方式。

尊敬的 @Tung, Naomi, 

感謝您聯繫 Microsoft Q&A 論壇。

根據您提供的信息，您在存取帳戶時似乎遇到問題，並顯示錯誤訊息「系統顯示"登入已成功 ，但不符合存取此資源的準則」。

為了驗證您的存取權限並檢查是否存在任何可能導致此錯誤的策略，請嘗試造訪以下連結：https://entra.microsoft.com/

如果您看到一則訊息，提示您沒有存取此頁面的權限，我們建議您直接聯絡您的 IT 管理員。

IT 管理員介入後，請他們執行以下操作：

1. 導航至“用戶”>“所有用戶”。

1. 搜尋您的帳戶並開啟「登入日誌」。

「登入日誌」將顯示所有登入嘗試，包括登入成功或失敗的情況。您可以查看事件詳細資訊中的狀態訊息以獲取更多資訊。例如：

如果出現任何錯誤，請與我們分享詳細信息，以便我們更有效地為您提供幫助。

支援的知識庫文章：

Microsoft Entra ID 中的登入記錄 - Microsoft Entra ID | Microsoft Learn

了解登入記錄事件的詳細資料 - Microsoft Entra ID | Microsoft Learn

如有任何其他疑問，請隨時與我們聯繫。我們期待您的回饋。

It seems that you are encountering issues with accessing your company's Microsoft account due to a Conditional Access policy that may be restricting access based on the device or location you are using. This can happen if your organization has set specific rules that limit access to resources from certain browsers, applications, or locations.

Here are some steps you can take to troubleshoot this issue:

1. Check with IT: Since your IT department is already involved, ensure they are aware of the specific error message you are receiving. They may need to review the Conditional Access policies in place to see if any adjustments can be made.
2. Use a Different Browser or App: If you are using a specific browser or app, try accessing your account using a different one to see if that resolves the issue.
3. Network Connection: Ensure you are connected to a network that is permitted by your organization's policies. Sometimes, using a corporate VPN can help if you are accessing resources from an external location.
4. Device Compliance: Make sure your device meets any compliance requirements set by your organization. This can include having the latest updates or security settings enabled.
5. Clear Cache and Cookies: If you are using a web browser, clearing the cache and cookies can sometimes resolve login issues.

If these steps do not resolve the issue, you may need to escalate the matter further with your IT department or seek assistance from Microsoft support directly.

References:

• Troubleshoot sign-in issues and account access problems