My event is not showing up on my Teams calendar

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My event is not showing up on my Teams calendar

Enrique Lavín 20

I created an event, but it's not showing up on my Teams calendar.

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Answer 1

Since you didn't specify your account type, I will provide solution based on the tag of your initial post. If you're using a personal account (@hotmail, @gmail, @outlook.com...) please let me know so that I can provide guidance with more accuracy.

Hi @Enrique Lavín,

Thank you for posting your question to Microsoft Q&A Forum.

I understand how confusing it can be when an event you’ve created doesn’t appear in your Teams calendar. There are many reasons for this to happen, and you can use this quick checklist to find your schedule:

Open Outlook on the web using the same account you use in Teams and confirm whether the event appears on your primary calendar. You should check it on Teams on the web.
Verify account mismatch:

In Teams, go to Settings > Accounts
Confirm which email address you are signed in with
Make sure the event was created using that exact account

Switch your Teams calendar to Day or Week view and verify the event date and time zone
Teams calendar sync delay or cache issue: Please follow the guide in this article: Clear the Teams client cache - Microsoft Teams | Microsoft Learn to clear any corrupted cache.
If the meeting was created as a calendar event only (no Teams meeting link), it should still appear but if it was saved incorrectly, it may not sync.
This is based on how Teams and Outlook (Exchange) calendar integration works. Teams does not generate meetings on its own. It reads them from Outlook. Please try editing the event in Outlook and click Add Teams meeting. Save and check Teams again
Check shared mailbox or delegated calendar

Events created in a shared mailbox and a delegated calendar will not appear in your personal Teams calendar.

If the issue persists, contact Microsoft Support: If none of the steps above resolve the problem, the issue may require deeper investigation such as log analysis, service health checks, or tenant‑level configuration fixes. In this case, please ask your IT admin to:

Open a support request through the Microsoft 365 Admin Center, or
Call Microsoft Support using the appropriate phone number listed here: Customer service phone numbers – Microsoft Support This ensures a Microsoft support engineer can:
Initiate a secure remote session
- Review backend configurations
- Run diagnostic tools
- Escalate to specialized product teams if necessary

As community moderators, we’re here to guide you, but due to privacy and security limitations, we don’t have access to the backend tools required for a full resolution. For this reason, contacting Microsoft Support via the Admin Center is the most secure and efficient way forward.

I hope this helps you resolve the issue quickly. I’m glad to assist and truly hope the information provided has been useful. Please feel free to reach out anytime if you need further assistance.

If the answer is helpful, click "Accept Answer" and vote positively. If you have more questions about this answer, click "Comment".

Note: Follow the steps in our documentation to enable email notifications if you want to receive email notifications related to this topic.

Enrique Lavín 20 Reputation points

2026-02-25T22:46:49.7166667+00:00

Thanks for the reply and guidance. It looks like it's because I have two email accounts with my company. One is the parent company's, which seems to be tied to my Teams. But my local employer's email address is different. -EL
Alexis-NG 13,535 Reputation points Microsoft External Staff Moderator

2026-02-25T22:51:25.9733333+00:00

Hi @Enrique Lavín,

Thank you for providing the update on the status of your case.

It is great to hear that you've found the root cause of the issue. If you found the response helpful, marking it as the accepted answer would be greatly appreciated. This helps surface the solution for other community members who may be searching for similar guidance and, in turn, supports a more informative and collaborative forum experience.

Thank you again for your time and cooperation throughout the resolution process. Should any questions or concerns arise in the future, please feel free to reach out. I would be happy to assist, and the moderators in the Microsoft Q&A forum remain available to provide additional guidance as needed.

Thank you for your continued engagement and for contributing to the Microsoft Q&A community.
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Answer 2

If your event is not showing up on your Teams calendar, it could be due to a few reasons. One common issue is that the calendar item created for the event is read-only, meaning that any changes made to the event from the Teams meeting owner's calendar won't update the event in Customer Insights - Journeys. Additionally, if you are using on-premises mailboxes, there is a known limitation where you cannot create a calendar item for the Teams webinar event organizer or for the speakers. In such cases, you should share the event details through a standard email.

If you are a guest user, you may also not see the event on your calendar. To resolve this, ensure that you are sharing the event link correctly with guest users.

If the issue persists, consider checking the version of your Exchange Mailbox, as meeting functionality is not available when hosted on versions older than Exchange 2016 CU3.

References:

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My event is not showing up on my Teams calendar

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