Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
You should wrap MSI into Win32 app and create cmd or ps1 script to install it. That would be the best approach.
Error while trying to push MSI by intune.
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Anandu Ramachandran
80
Reputation points
While trying to push MSI's in certain devices through the EnterpriseDesktopAppManagement CSP
I am getting the error:
EnterpriseDesktopAppManagement CSP: Unable to start application content download. MSI Product Code: {103F4A09-1552-4B48-986A-AEF595B7E58C}, User SID: (S-0-0-00-0000000000-0000000000-000000000-000), Result: (The service cannot be started because it is disabled or because it has no enabled devices associated with it.).
This only happens with certain devices, should i ensure any services are running seperately for this?
Microsoft Security | Intune | Application management
3 answers
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Pavel yannara Mirochnitchenko 13,446 Reputation points MVP2026-03-12T17:37:10.41+00:00 -
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Prathista Ilango 830 Reputation points Microsoft Employee2026-03-11T07:28:39.5633333+00:00 Hello Anandu,
Sorry that you are facing this. Here are some troubleshooting steps that you could follow,
- Ensure that the Windows Installer(msiserver) is present and running on the affected devices.
- Check the following registry path for additional information related to the MSI deployment: HKLM\SOFTWARE\Microsoft\EnterpriseDesktopAPPManagement\S-0-0-00-0000000000-00000000000-0000000000-00\MSI<MSIProductID>
- Since the failure is occurring during the download phase, if a BITS job ID is present in the registry, you can query its status using bitsadmin/list cmd. Refer to: bitsadmin list | Microsoft Learn
- Examine the IME logs on the device for any related errors or warnings - C:\ProgramData\Microsoft\IntuneManagementExtension\Logs
- Additional, generic troubleshooting steps for Intune app installation issues are available here: Troubleshooting app installation issues with Intune - Intune | Microsoft Learn
Hope this helps!
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