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Microsoft 365 renewal

Dana Tierney 0 Reputation points
2026-03-05T20:01:11.55+00:00

I renewed my expired subscription but I still cannot access Word

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. paulr0511 43,210 Reputation points Independent Advisor
    2026-03-05T20:37:47.1133333+00:00

    Hello, thank you for your question. If your Microsoft account is still showing a confirmed subscription when you sign in at account.microsoft.com/services, please try signing out and signing back in in any Microsoft 365 app (for example, in Word, click File > Account > Sign Out/Sign In or Update License) to see if that resolves the issue.

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