Share via

Checking my licensing for 0365 and copilot

Anne Barnes 0 Reputation points
2026-03-10T10:37:54.0266667+00:00

I have a microsoft licence and seem to be using an outdated desktop version of office. How do I check my versions are uptodate and also how would I install the latest versions? I have also purchased the copilot 365 version to use and need assistance in using this as well

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Henry-N 10,540 Reputation points Microsoft External Staff Moderator
    2026-03-10T12:58:41.2266667+00:00

    Hi @Anne Barnes, 

    Thank you for posting your question in the Microsoft Q&A forum. 

    Regarding your request to check your Microsoft licensing and ensure your Office apps are up to date, I’d like to gather a bit more information so I can better understand your situation and assist you effectively.  

    I noticed your question is posted under the Business tag, so my initial guidance will focus on work/school (Microsoft 365) accounts.      

    If this issue is happening with a personal Microsoft account instead, could you please let me know so I can adjust the troubleshooting steps accordingly?   

    May I ask which subscription did you purchased?  

    You could check by going to this link and log in to your account : My account  User's image

    To download Microsoft 365 office app first go to office 365.  

    Then you choose App > All apps 

    User's image

    Then you choose Install apps   

    User's image

    Then you will be able to download and install the office apps   

     

    To check the office app version, open any office app (Word, Excel, PowerPoint). 

    Then go to File > Account you could check what version you are having 

    User's image

    Thank you again for your time and understanding. While this reply may not resolve the issue immediately, the additional details will help me provide more accurate guidance. 

    I appreciate your patience, and I’m here to help. I look forward to your response. 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread   

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.