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Daniel Moody 0 Reputation points
2026-03-10T13:19:09.9166667+00:00

Hi

When someone emails me they can find me online, offline ect but it says free at 12:30 for instance how do i set that up?

Microsoft Teams | Microsoft Teams for business | Settings | Online status
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  1. Nam-D 2,410 Reputation points Microsoft External Staff Moderator
    2026-03-10T15:31:18.2766667+00:00

    Hello @Daniel Moody,

    Thank you for posting your question in the Microsoft Q&A forum.

    Based on the information you provided, it appears that you have a concern regarding how your presence status in Microsoft Teams is displayed when someone sends you an email. Please note that your presence is automatically determined by Microsoft Teams and is influenced by two main factors:

    • Your Outlook calendar, including your scheduled meetings and available time slots
    • Your activity status, such as whether you are currently active, away, or busy

    This behavior is expected and follows Microsoft’s design for presence synchronization across Teams and Outlook. For your reference, you may review the official documentation here: User presence in Teams - Microsoft Teams | Microsoft Learn

    User's image

    To assist you further, could you please provide a bit more information?

    1. Are you experiencing an issue where your presence status is not displaying correctly when others try to reach you?
    2. Is your account newly created, or has this issue been happening for a long time?

    Any additional details will help me better understand the situation and provide more accurate support.

    I look forward to hearing from you.

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