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Updated Calendar Invites are getting sent to "Deleted Items"

Alex Morales 0 Reputation points
2026-03-10T16:09:46.1166667+00:00

It is normal behavior for calendar items to go into the "Deleted Items" folder after one has accepted the invite. It is also normal for the update to go directly into the "Deleted Items" when new people get added to the invite. Is there a way to turn this feature off? I have someone who is really adamant about getting notification directly into their inbox everytime someone is added to a meeting.

Thanks

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Jay Tr 9,630 Reputation points Microsoft External Staff Moderator
    2026-03-10T17:42:13+00:00

    Hi @Alex Morales

    Welcome to Microsoft Q&A forum. 

    Thank you for reaching out and sharing your concern regarding the behavior of updated calendar invitations in classic Outlook. According the concern, when you accept or decline a meeting invitation, Outlook will remove the invitation from your inbox, when you have the "Delete meeting requests and notifications from Inbox after responding" option is enabled.  

    To resolve this, please follow these steps: 

    1. In classic Outlook go to File > Options > Mail. 
    2. Scroll down to the Send messages section. 

    User's image

    1. Uncheck the "Delete meeting requests and notifications from Inbox after responding" option. 
    2. Click OK. 

    Regarding the second behavior, it can happen if you have these calendar settings enabled in new Outlook and Outlook on the web: 

    • Delete invitations that have been updated by the organizer. 
    • Delete invitations from Inbox after responding. 

    To disable these settings, please try these steps in new Outlook: 

    1. From classic Outlook, select the Try the new Outlook toggle which is in the upper-right corner of your classic Outlook window. 

    User's image

    1. Go to Settings > Calendar > Events and invitations. 
    2. Uncheck these settings: 
      • Delete invitations that have been updated by the organizer. 
      • Delete invitations from Inbox after responding. 

    User's image

    1. Once finished, click Save. 

    I hope this information is helpful. Please follow the steps above and let me know if it works for you. If not, we can continue working together to resolve the issue.  

    Thank you for your patience and understanding. If you have any questions or need additional assistance, please don’t hesitate to reach out so I can continue to support you. If you found the response useful, please consider marking it as accepted, as this may help other community members who are looking for similar guidance.  

    I look forward to continuing the conversation.


    If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.     


  2. Q&A Assist
    2026-03-10T16:09:53.9766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    In classic Outlook and Outlook on the web, meeting-related messages (original invites, updates, and responses) can be auto-removed from the Inbox when they are no longer current. That is why updates and some notifications appear directly in Deleted Items instead of staying in the Inbox.

    To keep these messages in the Inbox instead of having them moved/deleted automatically, adjust the automatic processing settings:

    1. In Outlook on the web:
      1. Select the Settings gear icon.
      2. Choose View all Outlook settings.
      3. Go to Calendar > Events and invitations.
      4. Under Invitations, clear or turn off options that automatically delete or remove meeting messages, especially:
        • Delete invitations and responses that have been updated
      5. Save the changes.

    With Delete invitations and responses that have been updated disabled, updated meeting requests and related notifications will remain in the Inbox instead of being moved to Deleted Items when a new version arrives.

    If the user is in classic Outlook for Windows but backed by Exchange Online, these server-side settings (configured in Outlook on the web) control the behavior for that mailbox.


    References:

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