how to refresh a created vm win 11 that has a conflict and says to refresh

Question

how to refresh a created vm win 11 that has a conflict and says to refresh

Josie Lewis 40

Everything on my VM has been created, but it says "Unable to provide the vault information. Retry the operation after waiting for a few minutes (Code: ResourceNotYetSynced)"

How do I refresh?

Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator

2026-03-11T16:57:13.1266667+00:00
Hello Josie Lewis

Thank you for reaching out. To better understand the issue, could you please help us with a few details?

Where exactly are you seeing the error “Unable to provide the vault information (ResourceNotYetSynced)” in the Azure portal? For example (On the Virtual Machine overview page, while trying to enable Backup, Or in another section)

Were you performing any specific action when the error appeared (for example: enabling backup, configuring a vault, or opening a specific blade)?

Could you please share a screenshot of the error message from the Azure portal?

When was the VM created (approximate time is fine)?

Have you already tried refreshing the Azure portal or signing out and signing back in?

Is the issue occurring only for this VM or for multiple VMs?

Once we have this information, we will be able to investigate further and guide you on the next steps
Josie Lewis 40 Reputation points

2026-03-11T17:26:37.3566667+00:00

I am able to log in, but not understanding if the backup will not take place
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator

2026-03-12T19:14:53.6166667+00:00

Hello Josie Lewis

Just checking if above provided information was helpful! Please let me know if issue still persists.

Answer accepted by question author

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Your answer

Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator

2026-03-11T16:57:13.1266667+00:00

Hello Josie Lewis

Thank you for reaching out. To better understand the issue, could you please help us with a few details?

Where exactly are you seeing the error “Unable to provide the vault information (ResourceNotYetSynced)” in the Azure portal? For example (On the Virtual Machine overview page, while trying to enable Backup, Or in another section)

Were you performing any specific action when the error appeared (for example: enabling backup, configuring a vault, or opening a specific blade)?

Could you please share a screenshot of the error message from the Azure portal?

When was the VM created (approximate time is fine)?

Have you already tried refreshing the Azure portal or signing out and signing back in?

Is the issue occurring only for this VM or for multiple VMs?

Once we have this information, we will be able to investigate further and guide you on the next steps
Josie Lewis 40 Reputation points

2026-03-11T17:26:37.3566667+00:00

I am able to log in, but not understanding if the backup will not take place
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator

2026-03-12T19:14:53.6166667+00:00

Hello Josie Lewis

Just checking if above provided information was helpful! Please let me know if issue still persists.

Answer 1

Jilakara Hemalatha 10,365 Microsoft External Staff Moderator

Thank you for sharing the screenshot.

From the deployment details, I can see that the Virtual Machine and related resources were created successfully, which is why you are able to log in without any issues.

However, the deployment step responsible for configuring the Backup Vault / Backup Policy shows a Conflict status. This indicates that the backup configuration did not complete successfully during the deployment.

As a result, the VM itself is working normally, but backup may not currently be enabled for this VM.

To confirm this, please check the following in the Azure portal:

Navigate to your Virtual Machine
In the left menu, search for Backup.
Verify whether backup is enabled or not.

If backup is not enabled, you can enable it manually by selecting the Recovery Services Vault and applying the appropriate backup policy.

If you prefer, you can also share the operation details for the failed deployment (BackupVaultAndOrPolicy) so we can review the exact conflict error and assist further.

Hope this helps! Please let me know if you have any queries.

Josie Lewis 40 Reputation points

2026-03-12T19:16:49.8066667+00:00

Yes, it worked out. Thank you for your response and time.
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator

2026-03-12T19:21:01.94+00:00

Thanks for update Josie Lewis.

Could you please accept the answer and upvote it. So, it will be helpful to community. Thanks

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how to refresh a created vm win 11 that has a conflict and says to refresh

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