Increased Quota on Kimi 2.5 in Foundry not showing 36 hours later?

Question

Increased Quota on Kimi 2.5 in Foundry not showing 36 hours later?

Kyle F 0

Hello,

I got a request to increase quota approved a few days ago and still don't have the quota increase either listed in the portal or in behavior.

Side note: I cannot open up a case in Azure either despite paying for developer support.

Anshika Varshney 7,995 Reputation points Microsoft External Staff Moderator

2026-03-12T18:20:10.1466667+00:00

Hi Kyle F

Thanks for sharing the details. When a quota increase for a model like Kimi 2.5 is approved but doesn’t show up in Azure AI Foundry after a long time, it’s usually not an issue with your usage or configuration.

We are currently checking the details and working on resolving the issue. We’ll update you as soon as we have more information.

Thankyou!

1 answer

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Anshika Varshney 7,995 Reputation points Microsoft External Staff Moderator

2026-03-12T18:20:10.1466667+00:00

Hi Kyle F

Thanks for sharing the details. When a quota increase for a model like Kimi 2.5 is approved but doesn’t show up in Azure AI Foundry after a long time, it’s usually not an issue with your usage or configuration.

We are currently checking the details and working on resolving the issue. We’ll update you as soon as we have more information.

Thankyou!

Answer 1

Quota changes can take up to 15 minutes to propagate. If the increase still does not appear in the Azure AI Foundry portal or in behavior after several days, this indicates an issue that requires Azure support intervention.

For Foundry/OpenAI quotas:

Verify the correct subscription and region are selected when viewing quota in the Azure AI Foundry portal at Management > Quota for the relevant Foundry project or hub.
Confirm the required roles on the subscription:
- At least Cognitive Services Usages Reader to view quota.
- Owner or Contributor to request or modify quota.
If the quota page appears but the new limit is not reflected after more than 24 hours, follow the documented guidance to contact Azure support, as this is treated as a propagation issue.

If the quota UI is empty or the Request quota button is disabled, use the troubleshooting guidance:

Empty quota page or no allocations: ensure Cognitive Services Usages Reader role and correct subscription selection.
Request quota button disabled: ensure Owner or Contributor role and check that the specific model/region combination supports quota increases.

Because the quota increase was already approved and more than 24 hours have passed, the next step is to open a support case so an engineer can verify and correct the backend quota for the Kimi 2.5 model in that subscription/region.

If there are issues opening a case through the normal flow, use the generic support creation entry point and select a quota-related issue type (Service and subscription limits/quotas) as shown in the quota and billing support examples in the context.

References:

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Increased Quota on Kimi 2.5 in Foundry not showing 36 hours later?

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