Can't access a newly created load balancer in my vnet to delete it

Question

Can't access a newly created load balancer in my vnet to delete it

MacAfee, Joe 0

Getting the following error when trying to access a load balancer in a vnet on my tenant

authority URL listed is invalid

Removed sensitive information:

Getting error: 401 The access token is from the wrong issuer 'https://sts.windows.net/xxxx/'. It must match the tenant 'https://sts.windows.net/xxxxx/' associated with this subscription. Please use the authority (URL) 'https://login.windows.net/xxxx' to get the token. Note, if the subscription is transferred to another tenant there is no impact to the services, but information about new tenant could take time to propagate (up to an hour). If you just transferred your subscription and see this error message, please try back later

Venkatesan S 4,660 Reputation points Microsoft External Staff Moderator

2026-03-12T18:22:03.01+00:00
Hi MacAfee, Joe,

Thanks for reaching out in Microsoft Q&A forum,

The error occurs when azure tenant mismatch issue when accessing resources like your private load balancer. The token you're using comes from your user account's home tenant, but the subscription lives in a different tenant, so Azure rejects it with that 401 error.

Azure Portal:

Settings > Directories + subscriptions

Switch to your tenant

Select subscription

In Azure CLI:

az logout az login --tenant xxxxx az account set --subscription xxxxx az network lb show --resource-group xxxx --name xxxxxx

Should work immediately after re-authentication.

Reference:

Manage Azure subscriptions with Azure CLI

Connect-AzAccount (PowerShell)

Azure authentication troubleshooting

Load Balancer management

Kindly let us know if the above helps or you need further assistance on this issue.

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