To update the email address used with a Microsoft account (for Windows sign-in, Outlook, Xbox, etc.), add the new email as an alias, make it primary if desired, and optionally remove the old one.
- Go to the “how you sign in” page for the Microsoft account: https://account.live.com/names/manage and sign in.
- Choose Add email.
- Follow the instructions to add the new email address as an alias.
- After it is added and verified, select Make primary (or similar) next to the new email if it should become the main sign-in address.
- If the old email should no longer be associated with the account, select Remove next to that address.
Notes:
- All aliases on the account share the same password and access the same contacts, storage, and subscriptions.
- Some organizational or work/school addresses may be restricted from being added.
- If an alias from a Microsoft domain (like @outlook.com, @hotmail.com, @live.com, or @msn.com) is removed, it is permanently deleted and cannot be associated with any Microsoft account again.
If using Microsoft Teams Free on desktop and the sign-in email or phone number has changed:
- First update the Microsoft account as above.
- Sign out of Microsoft Teams Free on the desktop app.
- Sign back in using the new email address or phone number.
To prevent people from finding the account via the old email or phone number in Teams Free, remove that old alias only after adding and switching to the new one.
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