Missing LinkedIn Premium Career benefit from Microsoft 365 student promotion

Hello William Brandt,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with Microsoft 365 Premium Student + LinkedIn Premium Career promotion. I truly understand how you feel. Let me assist you go through this situation.

I suggest you try this:

Step 1 — Check the correct inbox

Use a desktop browser (not mobile) and check the Microsoft account email you used on Jan 24:

Search terms: LinkedIn, Premium, Microsoft, Career

Check folders:

• Inbox
• Spam / Junk
• Promotions
• Other / Focused inbox

Step 2 — Verify your purchase status

Sign in to your Microsoft account > Services & subscriptions Confirm:

• Microsoft 365 Premium (Student) shows Active
• Purchase date: Jan 24, 2026
• Price: ₹0 / $0 (student offer)

Step 3 — Contact Microsoft Support (required in your case)

Because over 30 days have passed, this now qualifies as a manual provisioning failure.

1. Open the link https://support.microsoft.com/en-us/home/contact
2. Sign in with the Microsoft account you used to buy Microsoft 365
3. In the box, type: "LinkedIn Premium not received"
4. Click Get help
5. Select Contact Support
6. Choose:
   • Product: Microsoft 365 and Office
     • Category: Subscription / Billing
     1. Choose Chat or Request a call back

Provide:

• Order ID
• Purchase date
• Student verification completed same day
• LinkedIn Premium activation email never received

Microsoft Support agent can:

• Confirm whether the LinkedIn benefit was generated
• Re‑send the activation link OR
• Escalate if the benefit failed to provision

Please note that the chat support team only works during certain working hours. Therefore, if the last window indicates that you are unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

Best Regards,

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.Hello Viral Sheth,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with Microsoft 365 Premium Student + LinkedIn Premium Career promotion. I truly understand how you feel. Let me assist you go through this situation.

I suggest you try this:

Step 1 — Check the correct inbox

Use a desktop browser (not mobile) and check the Microsoft account email you used on Jan 24:

Search terms: LinkedIn, Premium, Microsoft, Career

Check folders:

• Inbox
• Spam / Junk
• Promotions
• Other / Focused inbox

Step 2 — Verify your purchase status

Sign in to your Microsoft account > Services & subscriptions Confirm:

• Microsoft 365 Premium (Student) shows Active
• Purchase date
• Price: ₹0 / $0 (student offer)

Step 3 — Contact Microsoft Support (required in your case)

Because over 30 days have passed, this now qualifies as a manual provisioning failure.

1. Open the link https://support.microsoft.com/en-us/home/contact
2. Sign in with the Microsoft account you used to buy Microsoft 365
3. In the box, type: "LinkedIn Premium not received"
4. Click Get help
5. Select Contact Support
6. Choose:
   • Product: Microsoft 365 and Office
     • Category: Subscription / Billing
     1. Choose Chat or Request a call back

Provide:

• Order ID
• Purchase date
• Student verification completed same day
• LinkedIn Premium activation email never received

Microsoft Support agent can:

• Confirm whether the LinkedIn benefit was generated
• Re‑send the activation link OR
• Escalate if the benefit failed to provision

Please note that the chat support team only works during certain working hours. Therefore, if the last window indicates that you are unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

Best Regards,

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

I successfully activated the Microsoft 365 Premium student promotion and received the Microsoft 365 welcome email, but I never received any LinkedIn Premium Career redemption email. I have already checked All Mail, Promotions, and Spam in both my personal and school inboxes, and I added my UGA email to my LinkedIn account. Please verify whether the LinkedIn Premium Career benefit was issued and resend or re-provision it if needed.