7,185 questions with Outlook | Web | Outlook.com | Email tags

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Onedrive and outlook issues

I recently deleted a lot of photos from my OneDrive to clear up space, and my Microsoft Account is showing that I'm at 1.6/5.0 GB, but my Outlook account still says I'm at 5.1/5.0, and it won't let me send or receive emails. It's especially weird because…

Outlook | Web | Outlook.com | Email
asked 2026-03-13T00:23:47.4+00:00
Km 0 Reputation points
answered 2026-03-13T00:23:58.6033333+00:00
Q&A Assist
1 answer

Locked out of Outlook

Help I am locked out of my Outlook email account, but not my Microsoft account! How do i get back into my Outlook email!

Outlook | Web | Outlook.com | Email
asked 2026-03-12T23:42:19.3966667+00:00
meridith teehan 0 Reputation points
answered 2026-03-13T00:16:44.8566667+00:00
Estrella721 34,445 Reputation points Independent Advisor
1 answer

Bounced email back to sender

My daily email is being BOUNCED back to the sender without me receiving them. I am not receiving emails from a certain email sender which I have in the past. Why is this happening all of a sudden. I have not blocked, How can I fix this?

Outlook | Web | Outlook.com | Email
asked 2026-03-12T23:28:35.2633333+00:00
Carmen Guerrero 0 Reputation points
answered 2026-03-13T00:06:41.71+00:00
Jeronimo Fuerte 35,230 Reputation points Independent Advisor
1 answer

changement de boite mail

suite a mon changement de boite mail je voudrait recuperer tout mes mail archiver sur windows 10 me demande mon compte 365 ? je n ai pas merci

Outlook | Web | Outlook.com | Email
asked 2026-03-09T09:08:50.38+00:00
tony torto 0 Reputation points
commented 2026-03-12T23:26:23.6733333+00:00
Chloe-V 6,000 Reputation points Microsoft External Staff Moderator
1 answer

Outlook not loading all emails

Cant load all emails in outlook, only last 30 emails - for the last 15 days. If I search for some key words, there are more emails and I can find them only that way but in the main view I cannot load or see them? What should I do?

Outlook | Web | Outlook.com | Email
asked 2026-03-12T22:14:56.8733333+00:00
Story 0 Reputation points
commented 2026-03-12T23:02:53.11+00:00
Jeronimo Fuerte 35,230 Reputation points Independent Advisor
1 answer

Message saying I've "tried too many times" to log in to email when I've only tried once.

This is the 4th time, and the 2nd time in two weeks, that this has happened. I need to accesss my email fairly regularly for work and other important things. Why hasn't this glitch been fixed? (I got in today by having a code sent to my other email,…

Outlook | Web | Outlook.com | Email
asked 2026-03-11T16:26:07.52+00:00
Tonya R 5 Reputation points
commented 2026-03-12T22:53:42.17+00:00
Tonya R 5 Reputation points
1 answer

my email blocked cant receive cant send

My email [PII]@hotmail.co.uk has been blocked and can not excess it, i tried all the means like code through mobile. Microsoft fails to create security key and can not excess my email pls help

Outlook | Web | Outlook.com | Email
asked 2026-03-12T13:00:02.73+00:00
Nil Pat 0 Reputation points
answered 2026-03-12T22:45:35.4533333+00:00
Chloe-L 10,340 Reputation points Microsoft External Staff Moderator
1 answer

email not functioning properly

Requesting help.  All of my emails coming into "******@hotmail.com" are going to my junk mail file or my delete file.  Rarely does one enter my in-box.  Also my in-box shows a number of five (5) emails in the box when there are not.  Can I get…

Outlook | Web | Outlook.com | Email
asked 2026-03-12T22:10:23.28+00:00
stray825 0 Reputation points
answered 2026-03-12T22:10:38.68+00:00
Q&A Assist
3 answers

Wrong time generated by MS Outlook

Outlook Email : Wrong Time on Outlook message header. Setting shows EST. But when forwarding or copying email, the header shows GMT + 5 hours. The proper time should show GMT = - 5 hours. Meta data proves the problem is generated by Outlook. How do I …

Outlook | Web | Outlook.com | Email
asked 2026-03-09T16:57:24.4166667+00:00
Bourbon * 0 Reputation points
commented 2026-03-12T22:07:20.94+00:00
Kal-D 4,710 Reputation points Microsoft External Staff Moderator
1 answer

accidentally emptied inbox instead of deleted folde in hotmail. how do I restore messages

accidentally emptied inbox instead of deleted folder in hotmail. I did not want to permanently delete my inbox. how do I restore messages?

Outlook | Web | Outlook.com | Email
asked 2026-03-12T21:07:45.94+00:00
Melissa Spartz 0 Reputation points
answered 2026-03-12T22:00:11.4433333+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
1 answer
asked 2026-03-12T21:44:51.9633333+00:00
Ryan gomez 0 Reputation points
answered 2026-03-12T21:45:02.81+00:00
Q&A Assist
2 answers

encryption of email with MS word file fails to send in outlook

encrypted file with attachment fails to send, but encrypted email message without attachment works just fine

Outlook | Web | Outlook.com | Email
asked 2026-03-12T21:06:49.28+00:00
Steven Schwegel 0 Reputation points
answered 2026-03-12T21:12:18.8633333+00:00
Steven Schwegel 0 Reputation points
0 answers

I can't receive emails from outlook

I have signed in to outlook and can send emails but not receive them Moved from Microsoft 365 and Office | Other

Outlook | Web | Outlook.com | Email
asked 2026-03-12T14:57:10.2766667+00:00
Dave Powrie 0 Reputation points
edited the question 2026-03-12T21:05:28.7733333+00:00
Kal-D 4,710 Reputation points Microsoft External Staff Moderator
0 answers

encryption of email with MS word file fails to send in outlook

Every time I try to send an encrypted email with a file (eg Ms Word .docx) it fails to send. Encrypted emails without a file works just fine. What is the problem?

Outlook | Web | Outlook.com | Email
asked 2026-03-12T21:00:40.5766667+00:00
Steven Schwegel 0 Reputation points
answered 2026-03-12T21:00:50.0233333+00:00
Q&A Assist
2 answers

Highlighting PINNED emails

How can you highlight PINNED emails in Office 365? (Loved that feature!) Thank you!

Outlook | Web | Outlook.com | Email
asked 2026-03-12T13:21:52.9233333+00:00
Toni Rivera 0 Reputation points
edited an answer 2026-03-12T20:58:10.8533333+00:00
Kal-D 4,710 Reputation points Microsoft External Staff Moderator
2 answers

365 outlook will not load after password.

Stays in the loop and will not load. Can not resolve this issue.

Outlook | Web | Outlook.com | Email
asked 2026-03-12T19:58:45.9266667+00:00
Brian Johnson (TOL) 0 Reputation points
answered 2026-03-12T20:53:35.44+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
2 answers

Stop listing deleted folders in as an option in the Move To in Outlook?

When I delete a folder in outlook, it rightly gets moved to the Delete Items folder; however after I have deleted a folder, when I am trying to move an email (e.g. "v" on the keyboard), it still shows up as an option for me to move the email…

Outlook | Web | Outlook.com | Email
asked 2026-03-12T11:07:22.84+00:00
Peter 0 Reputation points
answered 2026-03-12T20:34:31.23+00:00
Kal-D 4,710 Reputation points Microsoft External Staff Moderator
1 answer

Recovery of old email

I am not able to view my old email from 2018. Need to retrieve some important documents

Outlook | Web | Outlook.com | Email
asked 2026-03-12T19:35:54.86+00:00
Raj Kumar Ghimire 0 Reputation points
commented 2026-03-12T20:20:29.7566667+00:00
Raj Kumar Ghimire 0 Reputation points
2 answers

How to increase daily message limit

I use my outlook address as membership secretary of a club, which means I need to send emails to around 260 members. However, Outlook occasionally blocks my messages. How do I find out my message limit, and how can I increase it? I have a 365…

Outlook | Web | Outlook.com | Email
asked 2026-03-11T22:25:02.15+00:00
Sonja Ludwig 0 Reputation points
commented 2026-03-12T19:57:04.4466667+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
2 answers

Hotmail Rules ... Web keeps enabling stop processing

In my hotmail account, I created rules to detect spam and delete it. The first time I use them, they work. Subsequently new spam occassionally gets by the rules. In Windows Outlook, I checked to be sure "stop processing" is disabled and it…

Outlook | Web | Outlook.com | Email
asked 2026-03-11T18:13:28.1766667+00:00
B Chomowitz 0 Reputation points
answered 2026-03-12T19:22:30.76+00:00
Kal-D 4,710 Reputation points Microsoft External Staff Moderator