7,185 questions
1 answer
Onedrive and outlook issues
I recently deleted a lot of photos from my OneDrive to clear up space, and my Microsoft Account is showing that I'm at 1.6/5.0 GB, but my Outlook account still says I'm at 5.1/5.0, and it won't let me send or receive emails. It's especially weird because…
Outlook | Web | Outlook.com | Email
asked 2026-03-13T00:23:47.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Km
0
Reputation points
answered 2026-03-13T00:23:58.6033333+00:00
Q&A Assist
2 answers
Linkedin premium through student 365 account
Hello! I got the student promotion on this page: https://www.microsoft.com/en-us/microsoft-365/blog/2026/01/15/college-students-now-get-12-months-of-microsoft-365-premium-and-linkedin-premium-career-on-us/ on 01/19, which offers a Microsoft 365…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,436 questions
asked 2026-01-23T17:26:46.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Thiago Andre Santos de Oliveira
45
Reputation points
answered 2026-03-13T00:23:46.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 22%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Swabhiman Reule
0
Reputation points
1 answer
OneDrive shortcut from the File explorer
I want to delete my OneDrive shortcut from the File explorer for it not to be accessible through File explorer without loosing my OneDrive information what is the best and correct way to proceed?
Windows for home | Other | Files, folders, and storage
1,021 questions
asked 2026-03-12T16:04:15.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 72%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Robert Charbonneau
0
Reputation points
edited the question 2026-03-13T00:23:37.35+00:00
Gérard Oomens
119.8K
Reputation points
Volunteer Moderator
1 answer
Formal Escalation Request — Billing Case 2602090040010777 Stalled for 20 Days
Subject: Formal Escalation Request — Billing Case 2602090040010777 Stalled for 20 Days Ticket: 2602090040010777 Hello Azure Support Team, I am submitting a formal escalation request for billing case 2602090040010777, which has been open and unanswered…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,853 questions
asked 2026-03-02T16:06:39.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Luis Lugo
0
Reputation points
commented 2026-03-13T00:22:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
5,960
Reputation points Microsoft External Staff
Moderator
1 answer
Can the Azure SQL database be scaled up (in the DTU model) automatically before running a pipeline and then scaled down afterwards?
I have several pipelines in ADF that when executed write data to an azure sql database. I am using the Standard DTU model for the pricing tier. Using any available ADF activities, can the Azure SQL database be scaled up (in the DTU model) automatically…
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
12,086 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
One Note Reverted to 2024
My One Note app randomly reverted to 1/18/2024. I cannot see any of the Notes or Notebooks I created/saved since then. I tried signing out and back in and uninstalling and reinstalling the app. It is the same issue on mobile and desktop.
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
464 questions
asked 2026-03-10T20:09:06.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Elise Bjork Keeney
0
Reputation points
commented 2026-03-13T00:22:28.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
5,400
Reputation points Microsoft External Staff
Moderator
1 answer
Original Account Hacked And "No Longer Exists"
Hello, I'm not really sure how to go about this but it's been a very long day; car accident, family arguments and now I've just come home to my account of almost 20 years being labeled as "Doesn't Exist". I've been to the "Account…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-13T00:22:02.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tai Tarpley
0
Reputation points
answered 2026-03-13T00:22:13.31+00:00
Q&A Assist
2 answers
Developer Program profile reset request
When I try to login to the developer dashboard, I am met with the following error: We're unable to sign you in with this account The sign in was unsuccessful. For details, see the Microsoft 365 Developer Program FAQ. MS-CorrelationId: [Moderator note:…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
725 questions
asked 2026-03-12T19:32:28.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 73%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Josh Knowles
0
Reputation points
edited the question 2026-03-13T00:21:42.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Flora-T
11,365
Reputation points Microsoft External Staff
Moderator
0 answers
Frequent Microsoft MFA Re-authentication in RFgen Despite Conditional Access Policies
Hello Microsoft Support Team, We are experiencing an issue where users are being prompted to re-authenticate with Microsoft MFA in RFgen approximately every 1 to 1.5 hours. This behavior started recently, and no changes were made on our side prior to the…
Azure DevOps
1,282 questions
asked 2026-03-02T22:15:32.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 82%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Ahmed Ghany
0
Reputation points
commented 2026-03-13T00:20:57.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pravallika KV
11,030
Reputation points Microsoft External Staff
Moderator
2 answers
activate scan a document
How do I activate to scan a document on my HP ENVY 7640 printer/scanner?
Windows for home | Windows 11 | Devices and drivers
22,097 questions
asked 2026-03-12T23:43:56.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 11%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jerry Rabe
0
Reputation points
answered 2026-03-13T00:19:58.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
75,495
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Outlook IMAP/SMTP Synchronization Fails with error 800CCC0E-0-0-733
Recently, Outlook synchronization started to fail for my Gmail account with the above error. I tried repairing the account to no avail. I recently deleted the account from Outlook (and the system). I had to re-add the account using the Control Panel…
Outlook | Windows | Classic Outlook for Windows | For home
30,695 questions
asked 2026-03-10T20:52:50.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robert Ludwig
25
Reputation points
commented 2026-03-13T00:19:58.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
6,000
Reputation points Microsoft External Staff
Moderator
0 answers
How to Call a ORACLE DATABASE PACKAGE from Azure data factory and receive the output of that package.
Team I need to call a ORACLE DATABASE PACKAGE from azure data factory and use its output in other activities but i am not able to call a PACKAGE. Inside the package there are many stored procedures written so i need to call a specific stored procedure…
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
12,086 questions
asked 2025-03-05T11:24:06.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ADFUser
1
Reputation point
edited a comment 2026-03-13T00:19:57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 10%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
LEIGHTON Olivia
0
Reputation points
2 answers
Need to Download certificate
I have renewed my azure az104 certificate but I’m not able to download the updated certificate please help me download the updated certificate
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
50,760 questions
asked 2026-03-12T11:06:18.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 83%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Niranjen
0
Reputation points
answered 2026-03-13T00:19:42.6166667+00:00
Julian Sharp
16,616
Reputation points
1 answer
I can not get notifications for the authentication
I have downloaded the Authenticator app on a new phone and signed in but, it does not allow me to receive notifications on this device to access anything. Everything still comes to the old device which, I don’t have with me at the moment as I’m out of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,330 questions
asked 2026-03-13T00:19:16.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kayla Ross
0
Reputation points
answered 2026-03-13T00:19:26.21+00:00
Q&A Assist
2 answers
My PL-300 certification expired
Hi, I work as a software development manager with data analysis. My PL-300 is important to me due to my work. But last year was a changing year for me, I moved from Peru to US with my family, was promoted with a lot of new responsibilities at work, and…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
50,760 questions
asked 2026-03-12T18:19:33.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mario Barrantes
0
Reputation points
answered 2026-03-13T00:19:04.12+00:00
Julian Sharp
16,616
Reputation points
0 answers
New Windows 11 PC, can't log in to set it up. Requested help from Microsoft Support multiple times. All I get from Support is that problem has been resolved .
I would like to set up a new Windows 11 PC. Turn on new pc, it updates OS, then it says log in to Windows to continue setup. It will not let me log in using any method. How do I actually get Technical Support from Microsoft? My password lets me login to…
Windows for home | Windows 11 | Accounts, profiles, and login
8,576 questions
asked 2026-03-12T21:05:26.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Keith Gobble
0
Reputation points
commented 2026-03-13T00:18:18.8633333+00:00
MUSTAFA SALAH
205
Reputation points
2 answers
profile merge
I want to merged/ change my personal account to business account personnal email is : ******@hotmail.com business account is ******@corp.its.ws Thank you
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
50,760 questions
asked 2026-03-12T23:19:16.82+00:00
Khaled Al Saadi
0
Reputation points
answered 2026-03-13T00:17:43.33+00:00
Julian Sharp
16,616
Reputation points
2 answers
my bluetooth headsets loose audio despite appearing as connected.
I have tried to use my wireless headsets on a brand new computer with windows 11. the sound comes on for less than a minute and then it's lost despite showing to be connected on the computer. Has anyone suffered this problem? help! thanks
Windows for home | Windows 11 | Devices and drivers
22,097 questions
asked 2026-03-12T23:33:03.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Santiago Arango
0
Reputation points
answered 2026-03-13T00:17:37.2233333+00:00
Gunasekar N
60,795
Reputation points
Independent Advisor
1 answer
Locked out of Outlook
Help I am locked out of my Outlook email account, but not my Microsoft account! How do i get back into my Outlook email!
Outlook | Web | Outlook.com | Email
7,185 questions
asked 2026-03-12T23:42:19.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
meridith teehan
0
Reputation points
answered 2026-03-13T00:16:44.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
34,445
Reputation points
Independent Advisor
3 answers
HP laptop fingerprint reader not working
Hi, I brought a new HP computer last week and have been trying to get my fingerprint reader to work since then. I last responded to a person named [Moderator note: PII removed] from Microsoft and she tried to help me with this several times. The last…
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 48%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)