1,763,880 questions

Sort by: Updated
1 answer

Onedrive and outlook issues

I recently deleted a lot of photos from my OneDrive to clear up space, and my Microsoft Account is showing that I'm at 1.6/5.0 GB, but my Outlook account still says I'm at 5.1/5.0, and it won't let me send or receive emails. It's especially weird because…

Outlook | Web | Outlook.com | Email
asked 2026-03-13T00:23:47.4+00:00
Km 0 Reputation points
answered 2026-03-13T00:23:58.6033333+00:00
Q&A Assist
2 answers

Linkedin premium through student 365 account

Hello! I got the student promotion on this page: https://www.microsoft.com/en-us/microsoft-365/blog/2026/01/15/college-students-now-get-12-months-of-microsoft-365-premium-and-linkedin-premium-career-on-us/ on 01/19, which offers a Microsoft 365…

Microsoft 365 and Office | Other
asked 2026-01-23T17:26:46.0166667+00:00
Thiago Andre Santos de Oliveira 45 Reputation points
answered 2026-03-13T00:23:46.05+00:00
Swabhiman Reule 0 Reputation points
1 answer

OneDrive shortcut from the File explorer

I want to delete my OneDrive shortcut from the File explorer for it not to be accessible through File explorer without loosing my OneDrive information what is the best and correct way to proceed?

Windows for home | Other | Files, folders, and storage
asked 2026-03-12T16:04:15.9166667+00:00
Robert Charbonneau 0 Reputation points
edited the question 2026-03-13T00:23:37.35+00:00
Gérard Oomens 119.8K Reputation points Volunteer Moderator
1 answer

Formal Escalation Request — Billing Case 2602090040010777 Stalled for 20 Days

Subject: Formal Escalation Request — Billing Case 2602090040010777 Stalled for 20 Days Ticket: 2602090040010777 Hello Azure Support Team, I am submitting a formal escalation request for billing case 2602090040010777, which has been open and unanswered…

Azure Cost Management
Azure Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,853 questions
asked 2026-03-02T16:06:39.07+00:00
Luis Lugo 0 Reputation points
commented 2026-03-13T00:22:53.99+00:00
Siva shunmugam Nadessin 5,960 Reputation points Microsoft External Staff Moderator
1 answer

Can the Azure SQL database be scaled up (in the DTU model) automatically before running a pipeline and then scaled down afterwards?

I have several pipelines in ADF that when executed write data to an azure sql database. I am using the Standard DTU model for the pricing tier. Using any available ADF activities, can the Azure SQL database be scaled up (in the DTU model) automatically…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,086 questions
asked 2026-03-12T23:23:07.55+00:00
Caesar 0 Reputation points
answered 2026-03-13T00:22:44.9766667+00:00
TP 152.1K Reputation points Volunteer Moderator
3 answers

One Note Reverted to 2024

My One Note app randomly reverted to 1/18/2024. I cannot see any of the Notes or Notebooks I created/saved since then. I tried signing out and back in and uninstalling and reinstalling the app. It is the same issue on mobile and desktop.

Microsoft 365 and Office | OneNote | For home | iOS
asked 2026-03-10T20:09:06.3466667+00:00
Elise Bjork Keeney 0 Reputation points
commented 2026-03-13T00:22:28.02+00:00
Xavier-D 5,400 Reputation points Microsoft External Staff Moderator
1 answer

Original Account Hacked And "No Longer Exists"

Hello, I'm not really sure how to go about this but it's been a very long day; car accident, family arguments and now I've just come home to my account of almost 20 years being labeled as "Doesn't Exist". I've been to the "Account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-13T00:22:02.04+00:00
Tai Tarpley 0 Reputation points
answered 2026-03-13T00:22:13.31+00:00
Q&A Assist
2 answers

Developer Program profile reset request

When I try to login to the developer dashboard, I am met with the following error: We're unable to sign you in with this account The sign in was unsuccessful. For details, see the Microsoft 365 Developer Program FAQ. MS-CorrelationId: [Moderator note:…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-03-12T19:32:28.92+00:00
Josh Knowles 0 Reputation points
edited the question 2026-03-13T00:21:42.5166667+00:00
Flora-T 11,365 Reputation points Microsoft External Staff Moderator
0 answers

Frequent Microsoft MFA Re-authentication in RFgen Despite Conditional Access Policies

Hello Microsoft Support Team, We are experiencing an issue where users are being prompted to re-authenticate with Microsoft MFA in RFgen approximately every 1 to 1.5 hours. This behavior started recently, and no changes were made on our side prior to the…

Azure DevOps
asked 2026-03-02T22:15:32.6366667+00:00
Ahmed Ghany 0 Reputation points
commented 2026-03-13T00:20:57.9433333+00:00
Pravallika KV 11,030 Reputation points Microsoft External Staff Moderator
2 answers

activate scan a document

How do I activate to scan a document on my HP ENVY 7640 printer/scanner?

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-12T23:43:56.5+00:00
Jerry Rabe 0 Reputation points
answered 2026-03-13T00:19:58.78+00:00
Lester Bernard Reyes 75,495 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook IMAP/SMTP Synchronization Fails with error 800CCC0E-0-0-733

Recently, Outlook synchronization started to fail for my Gmail account with the above error. I tried repairing the account to no avail. I recently deleted the account from Outlook (and the system). I had to re-add the account using the Control Panel…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-10T20:52:50.37+00:00
Robert Ludwig 25 Reputation points
commented 2026-03-13T00:19:58.2766667+00:00
Chloe-V 6,000 Reputation points Microsoft External Staff Moderator
0 answers

How to Call a ORACLE DATABASE PACKAGE from Azure data factory and receive the output of that package.

Team I need to call a ORACLE DATABASE PACKAGE from azure data factory and use its output in other activities but i am not able to call a PACKAGE. Inside the package there are many stored procedures written so i need to call a specific stored procedure…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,086 questions
asked 2025-03-05T11:24:06.85+00:00
ADFUser 1 Reputation point
edited a comment 2026-03-13T00:19:57+00:00
LEIGHTON Olivia 0 Reputation points
2 answers

Need to Download certificate

I have renewed my azure az104 certificate but I’m not able to download the updated certificate please help me download the updated certificate

Community Center | Not monitored
asked 2026-03-12T11:06:18.1+00:00
Niranjen 0 Reputation points
answered 2026-03-13T00:19:42.6166667+00:00
Julian Sharp 16,616 Reputation points
1 answer

I can not get notifications for the authentication

I have downloaded the Authenticator app on a new phone and signed in but, it does not allow me to receive notifications on this device to access anything. Everything still comes to the old device which, I don’t have with me at the moment as I’m out of…

Microsoft Security | Microsoft Authenticator
asked 2026-03-13T00:19:16.1066667+00:00
Kayla Ross 0 Reputation points
answered 2026-03-13T00:19:26.21+00:00
Q&A Assist
2 answers

My PL-300 certification expired

Hi, I work as a software development manager with data analysis. My PL-300 is important to me due to my work. But last year was a changing year for me, I moved from Peru to US with my family, was promoted with a lot of new responsibilities at work, and…

Community Center | Not monitored
asked 2026-03-12T18:19:33.1866667+00:00
Mario Barrantes 0 Reputation points
answered 2026-03-13T00:19:04.12+00:00
Julian Sharp 16,616 Reputation points
0 answers

New Windows 11 PC, can't log in to set it up. Requested help from Microsoft Support multiple times. All I get from Support is that problem has been resolved .

I would like to set up a new Windows 11 PC. Turn on new pc, it updates OS, then it says log in to Windows to continue setup. It will not let me log in using any method. How do I actually get Technical Support from Microsoft? My password lets me login to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T21:05:26.03+00:00
Keith Gobble 0 Reputation points
commented 2026-03-13T00:18:18.8633333+00:00
MUSTAFA SALAH 205 Reputation points
2 answers

profile merge

I want to merged/ change my personal account to business account personnal email is : ******@hotmail.com business account is ******@corp.its.ws Thank you

Community Center | Not monitored
asked 2026-03-12T23:19:16.82+00:00
Khaled Al Saadi 0 Reputation points
answered 2026-03-13T00:17:43.33+00:00
Julian Sharp 16,616 Reputation points
2 answers

my bluetooth headsets loose audio despite appearing as connected.

I have tried to use my wireless headsets on a brand new computer with windows 11. the sound comes on for less than a minute and then it's lost despite showing to be connected on the computer. Has anyone suffered this problem? help! thanks

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-12T23:33:03.4866667+00:00
Santiago Arango 0 Reputation points
answered 2026-03-13T00:17:37.2233333+00:00
Gunasekar N 60,795 Reputation points Independent Advisor
1 answer

Locked out of Outlook

Help I am locked out of my Outlook email account, but not my Microsoft account! How do i get back into my Outlook email!

Outlook | Web | Outlook.com | Email
asked 2026-03-12T23:42:19.3966667+00:00
meridith teehan 0 Reputation points
answered 2026-03-13T00:16:44.8566667+00:00
Estrella721 34,445 Reputation points Independent Advisor
3 answers

HP laptop fingerprint reader not working

Hi, I brought a new HP computer last week and have been trying to get my fingerprint reader to work since then. I last responded to a person named [Moderator note: PII removed] from Microsoft and she tried to help me with this several times. The last…

Windows for home | Windows 11 | Security and privacy
asked 2026-03-10T20:31:41.37+00:00
Jon B 0 Reputation points
answered 2026-03-13T00:14:44.6433333+00:00
Jon B 0 Reputation points