8,575 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags

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My Microsoft account was stolen twice and Microsoft just tells me its not there problem

My Microsoft account was stolen by an attacker using a weird email removed - the attacker stole my account by deleting my emails from the account and I tried everything to fix it. furthermore Microsoft just tells me its not there problem and tells me to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T17:19:40.52+00:00
L psyche 0 Reputation points
edited the question 2026-03-12T18:57:06.1933333+00:00
VARADHARAJAN K 9,591 Reputation points Volunteer Moderator
0 answers

User Profile Service Error 1512: Access Denied During Startup or Shutdown

Hello, I am using Windows 11 25h2. Version: 26200.0837 Feature: Home When shutting down or turning on the computer, the following error is logged to eventvwr.msc: Windows cannot remove your registry file. The memory used by the registry could not be…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T14:38:42.33+00:00
MovelessMove-0585 80 Reputation points
edited the question 2026-03-12T18:20:25.4133333+00:00
MovelessMove-0585 80 Reputation points
3 answers

Can't change my primary user email

I go to the page asking to add a new email address and when I put the one I want to use it says it is already part of my security info. I can't get beyond that. What can I do?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T16:46:40.1266667+00:00
Martin Howcroft 0 Reputation points
edited an answer 2026-03-12T17:31:36.9266667+00:00
Gunasekar N 60,795 Reputation points Independent Advisor
1 answer

Cannot sign in to Office apps - error 0x800704cf - Windows authentication broken

Issue: Unable to sign in to any Microsoft Office desktop applications (Word, OneNote) on Windows 11. Receiving error code 0x800704cf on every sign-in attempt. What I've tried: Reset network stack (netsh winsock reset, ip reset) Cleared Windows…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T15:19:04.17+00:00
Danosch Zahedi 0 Reputation points
answered 2026-03-12T15:55:42.3666667+00:00
Sumit D - IA 160.7K Reputation points Independent Advisor
2 answers

How do I sign onto OneDrive after OneDrive has completely filled up my laptop hard drive

I use an HP laptop with windows 11 there is now zero space on the 1 TB hard drive because OneDrive has used up all available space files on-demand has not worked thank you

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-27T23:45:26.29+00:00
Jim McGrath 15 Reputation points
edited a comment 2026-03-12T14:09:36.44+00:00
Thomas4-N 10,990 Reputation points Microsoft External Staff Moderator
1 answer

cara memperbaiki laptop hp yang tidak bisa login

Login dengan pin benar tapi tidak bisa masuk, dan ada keterangan signout secara terus menerus

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T12:20:46.9066667+00:00
Bashir Hastaryo 0 Reputation points
answered 2026-03-12T12:21:06.1466667+00:00
Q&A Assist
1 answer

My account got hacked and it's alias changed.

hello, i need help in recovering my hacked account. Its alias has changed, but I have proof that it's mine. Contact us at microsoft doesn't show how to do it. I can't sign in and i can't do anything but watch it get hacked. Pleaase i need help on how to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T11:57:41.3166667+00:00
John Andrew Alea 0 Reputation points
commented 2026-03-12T12:08:55.6+00:00
John Andrew Alea 0 Reputation points
3 answers

Create New Administrator on 11

How to Create New Administrator and remove old account on Windows 11

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-01-04T12:23:06.4833333+00:00
Abdul-Hakeem Caesar 0 Reputation points
answered 2026-03-12T11:54:57.5533333+00:00
shikha tiwari 0 Reputation points
1 answer

I am trying to ask a question on MS Community.

But they ask for a PIN code. I do not have one. Alternative, please. BR/Sivert J

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-12T11:05:16.67+00:00
Sivert Jonsson 0 Reputation points
answered 2026-03-12T11:05:34.3866667+00:00
Q&A Assist
3 answers

Login Window Closes Automatically When Attempting to Sign In to Microsoft Account

I am experiencing an issue when attempting to sign in to my Microsoft account on my system. When I try to log in through the Microsoft Store and other Microsoft platforms, the sign-in window initially appears and displays my account. However, after I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T10:11:24.5366667+00:00
Md Zafar Jawed 0 Reputation points
answered 2026-03-12T08:15:07.2266667+00:00
John DeV 158.9K Reputation points Independent Advisor
2 answers

Windows 11 + makes me reset pin after update, on multiple computers

Hi Team, I have an issue whereby after receiving a Windows update, my laptop and PC both will ask me to re-login to the computer and then also reset my pin code. This isnt just a one off issue, this happens after nearly all Windows Updates. This issue…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T01:20:07.5366667+00:00
Sam 0 Reputation points
commented 2026-03-12T07:44:50.1333333+00:00
Norah-L 4,030 Reputation points Microsoft External Staff Moderator
2 answers

PIN will not work. PIN glitch needs fixed.

At each time I start my computer I need to enter my PIN. I know my PIN, I did not forget it. I get a message saying my PIN does not work and I click on the message on the screen and get a message about not changing my PIN because I will lose all…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-10T21:38:36.4433333+00:00
Gary Ruegg 0 Reputation points
commented 2026-03-12T07:41:23.76+00:00
Norah-L 4,030 Reputation points Microsoft External Staff Moderator
1 answer

Cannot Sign In To My Win 11 PC With Passkey

I shut down my Win 11 PC, and attempted to power it on. I received a message on lock screen that my PIN could not be found. It gave me 2 options. One to find my pin, which did not respond. The other had me use my password, which let me in. However I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-10T05:14:54.7033333+00:00
Jeff Warner 5 Reputation points
commented 2026-03-12T07:34:57.03+00:00
Emma1-N 4,350 Reputation points Microsoft External Staff Moderator
2 answers

Help logging in to my computer

Computer or Microsoft account login problems….doesn’t recognize my face nor my PIN for logging in. I can login to my Microsoft account through my phone but not my computer!!

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T16:42:26.74+00:00
Trenda Warren 0 Reputation points
answered 2026-03-12T04:06:40.8566667+00:00
Gunasekar N 60,795 Reputation points Independent Advisor
2 answers

change computer administrator

I bought 365 with my Microsoft alias. How can I tell Microsoft that I am the same person? I want to change my windows 11 computer's system administrator.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T16:05:29.1366667+00:00
Marina Semprevivo 0 Reputation points
edited an answer 2026-03-12T03:22:30.2933333+00:00
Norah-L 4,030 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

What is this pop-up trying to tell me?

I run Windows 11 Pro on a Dell Inspiron laptop. Whenever I boot up, the following messaqge appears on my screen: What does it mean, and what do I do about it?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-05T22:06:40.7866667+00:00
Roger Blair 210 Reputation points
commented 2026-03-12T01:28:54.0266667+00:00
Hendrix-V 11,680 Reputation points Microsoft External Staff Moderator
1 answer

unable to log in to my hotmail account on my laptop

When I try to log in a passkey is requested no alternatives but to scan the qrcode which my phone says no qr code , create qr code how as i keep going round in circles

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-10T10:43:41.2366667+00:00
Donna Mulligan 0 Reputation points
commented 2026-03-11T23:06:58.4933333+00:00
Chloe-L 10,340 Reputation points Microsoft External Staff Moderator
2 answers

I am locked out of my microsoft acct.

I need to use my computer, it says I am locked out. What do I need to do or can I talk to someone to get this fixed? Thanks, Wayne

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-09T14:10:42.4266667+00:00
Wayne Ball 0 Reputation points
edited a comment 2026-03-11T22:56:55.37+00:00
JuliaMarvin 18,540 Reputation points Volunteer Moderator
1 answer

account hacked

hello, today i had one of my other accounts hacked. (they still have access) now i want to change the password but i can get into the email because it has the security info change. the only option its giving me to take this off is a phone number that i…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T18:34:31.11+00:00
Scott 0 Reputation points
answered 2026-03-11T18:34:53.8866667+00:00
Q&A Assist
2 answers

how to remove old email from my system that was hacked

so i was recently hacked and lost my Microsoft account i was told to create a new account because we would not be able to recover it so i did but know my pc keeps asking me to sign in to the old account i cant remove the email as my primary can someone…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-18T09:01:48.93+00:00
JP Buitendag 0 Reputation points
commented 2026-03-11T16:56:44.5+00:00
Ethan 0 Reputation points