19,048 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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2 answers

app password?

Could you please give more explicit instructions on how to get the app password?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T19:04:52.86+00:00
Christine Haddon 0 Reputation points
answered 2026-03-12T20:13:09.0366667+00:00
Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
1 answer

Missing LinkedIn Premium Career benefit from Microsoft 365 student promotion

I activated the Microsoft 365 Premium student promotion, and my subscription is already active in my Microsoft account. However, I do not see any LinkedIn Premium Career redemption option in my account and I have not received a redemption email. My…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T19:21:20.4166667+00:00
William Brandt 0 Reputation points
edited the question 2026-03-12T19:24:50.15+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
1 answer

installing office 2024

Office 2024 retail purchase. Broken install. Office 15 and Office 16 both appear. Repeated Something went wrong / internet errors. Need live agent for activation/install cleanup.”

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T22:54:08.6533333+00:00
צביקה וינשטוק 0 Reputation points
commented 2026-03-12T18:29:32.7766667+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
2 answers

Did not receive 1yr linkedin premium trial after purchase

I never received the advertised linked premium subscrition after signing up for microsoft 365 for students. Which, to be honest, is the only reason I signed up. This seems not right. Can I get some assistance on this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T17:27:22.66+00:00
brandonwdugan 0 Reputation points
answered 2026-03-12T18:11:22.0533333+00:00
DaveM121 851.1K Reputation points Independent Advisor
1 answer

I need help transferring my Office license to a new computer

I need help transferring my Office license to a new computer. I need to know the steps. I still have access to the old computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T17:32:08.4633333+00:00
Ronald Tang 0 Reputation points
answered 2026-03-12T18:04:39.7166667+00:00
DaveM121 851.1K Reputation points Independent Advisor
3 answers

Change invoice billing adress

Hi I should change the name of a billing for an invoice thanks you Damiano

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T15:12:38.6033333+00:00
Damiano Quagli 0 Reputation points
answered 2026-03-12T17:50:09.0966667+00:00
paulr0511 43,210 Reputation points Independent Advisor
1 answer

Multiple MS Accounts prevents download

I have a subscription to Office 365. I bought a new laptop. I want to download office. I also think I have more than one MS account and I can't get into the account that has the office download. I do have the order number. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T15:44:10.83+00:00
robert wicker 0 Reputation points
answered 2026-03-12T16:23:08.7033333+00:00
Sumit D - IA 160.7K Reputation points Independent Advisor
1 answer

office activation

I buy a new PC Serial no.UD33JSI0215490A8C30700 , But I cant use Ms office , there is no passkey provided to me. Can use plz help me to use/claim Ms office.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T08:44:55.0833333+00:00
Sadar Thana 0 Reputation points
answered 2026-03-12T09:21:03.0466667+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
1 answer

How do I install .net framework desktop runtime 8.0?

I need this .net version for Pandora Behavior Engine. I keep getting an error message saying 'upgrade or install .net for this version to work' on running Pandora.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-10-30T12:28:27.92+00:00
John Hervig 0 Reputation points
commented 2026-03-12T09:13:24.8133333+00:00
peter luck 0 Reputation points
1 answer

Error code 30045-27

I am trying to update my micrsoft 365 just keep getting error code 30045-27 Best Regards Jan

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T09:01:34.7966667+00:00
jan Lindstrom 0 Reputation points
answered 2026-03-12T09:01:54.3166667+00:00
Q&A Assist
2 answers

Just entered my product key. Received an error message saying service unavailable. What did I do wrong?

I just purchased microsoft office 2024. I input my key number and immediately received an error message stating that service is unavailable. What does that mean?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T06:20:54.4533333+00:00
Shamekka Brown 0 Reputation points
answered 2026-03-12T07:17:10.7433333+00:00
TaoLi 68,810 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Should I uninstall office 2024 before downloading microsoft 365?

I am about to subscribe to Microsoft 365. Is it unwise to leave Office 2024 installed?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T00:50:20.48+00:00
Jenny Graves 0 Reputation points
accepted 2026-03-12T00:51:40.0833333+00:00
Jenny Graves 0 Reputation points
1 answer

Unable to sign in

Directed by AI assistant to uninstall 365 and reinstall. Failed to reinstall. There is an issue around 'no internet connection'. Previously was unable to sign in to word

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T19:17:15.4633333+00:00
m marsh 0 Reputation points
edited an answer 2026-03-12T00:30:05.6833333+00:00
Xavier-D 5,400 Reputation points Microsoft External Staff Moderator
2 answers

Reinstallation

How do I reinstall 365 after computer reset when it won't recognise my user name and password even though they are correct as I used them to access this service

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T17:30:48.3566667+00:00
Jackie Mayne 0 Reputation points
answered 2026-03-11T18:16:30.28+00:00
Noel Macadangdang 16,520 Reputation points Independent Advisor
2 answers

Renew Office 2019 after 365 replaced it

New computer installed Office 365 over Office 2019 and we lost Windows Office 2019. I'd like to uninstall 365 because of the fees and reinstall 2019 which worked fine. I have 2019 on my old computer and can move it to the new computer with an external…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T14:34:30.02+00:00
Shelley Weinstein 0 Reputation points
edited an answer 2026-03-11T16:43:07.5166667+00:00
Ron Barker 1,655 Reputation points
1 answer

How to find my account number

I have a new computer and need to transfer current 365 subscription to new computer. What information do I need to make that transfer? Where do I find my account number?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T16:22:33.9033333+00:00
Marilyn Phibbs 0 Reputation points
answered 2026-03-11T16:33:20.02+00:00
Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
2 answers

I need to recover the key for Microsoft Office

I purchased a one-time purchase for Microsoft Office in April, 2021 on Amazon. The seller is no longer associated with Amazon and I have lost my key. How do I get a key to get my lifetime subscription going? I had to get another computer and it requires…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T15:01:18.7433333+00:00
Cindy Whiddon 0 Reputation points
edited an answer 2026-03-11T15:18:41.8566667+00:00
Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
2 answers

Not able to login to office 365 account to activate microsoft 365

Not able to login to office 365 account to activate microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T08:33:06.48+00:00
asha shinde 0 Reputation points
answered 2026-03-11T12:04:17.78+00:00
Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
2 answers

how to transfer office from a failed hardware to other pc

due to hardware failure i want to transfer my Office 2019 or 2016 to another computer that belongs to me

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T09:44:55.22+00:00
vinod chajjed 0 Reputation points
answered 2026-03-11T10:21:40.7966667+00:00
Gunasekar N 60,795 Reputation points Independent Advisor
1 answer

How to get back Microsoft Office after reinstalling Windows 10?

After replacing the HDD with SSD, I did a clean reinstall of Windows 10 home. I don't have the email ID anymore but I have the previous HDD separately. How do I get back my Microsoft Office 2019?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-11T07:48:47.2266667+00:00
Arpita Mondal 0 Reputation points
answered 2026-03-11T08:30:50.4333333+00:00
Gunasekar N 60,795 Reputation points Independent Advisor